How to order
- On the product page where you want to add an item to your cart, select the item you want and click "Add to Cart."
- Proceed to checkout If there are no errors in the items in your cart, click "Proceed to checkout".
*If you have any requests regarding your order, please enter your requests in the "Add order notes" field. - Enter your contact information and delivery address. Enter your "Contact Information" and "Delivery Address" and click "Proceed to Select Delivery Method" to proceed.
- Select your preferred shipping method from "Shipping Method".
- Enter your payment informationPlease enter your payment information.
- Order Completion After confirming your order details, click "Pay Now" to complete your order.
- Order confirmation email Once your order is complete, you will receive an email with your order details at the email address you registered.
If you do not receive it, please contact us via "Inquiries".
Payment
Our online store accepts credit card payments.
[Types of credit cards accepted]
VISA, MasterCard, American Express, JCB, Diners Card
Our online store uses a security system called SSL.
All of your sensitive credit card information is encrypted before it is transmitted.
[Number of payments]
1 time
【please note】
*Our card payment system does not issue credit card receipts. Please check the statement sent by your card company.
*Depending on your usage status, etc., you may be required to change to another card.
About Shipping
Please check our shipping policy
Returns and Exchanges
Check our refund policy
About points
By registering as a member, you can accumulate points based on the amount of your purchase and use them for your next purchase.
You will earn 2 points for every 100 yen (tax included) spent in the online shop and cafe. (Shipping fees are not included in the point calculation.)
We also have special campaigns where points are awarded at a higher rate for a limited time. Please check our email newsletter for details.
Accumulated points can be used as 1 yen per point. Points are valid for one year from the date of purchase.
- Points will be awarded to customers who have completed membership registration and purchased eligible products while logged in. Please note that points will not be awarded if you make a purchase while logged out.
- Points will be awarded once shipping is complete and can be used from the day they are awarded.
- Products eligible for points may change depending on availability and stock status.
- Points award rates and terms of use are subject to change without notice.
- Points and discounts cannot be used together.
- If you have any other questions, please contact us .
Handling of personal information
We handle personal information appropriately so that our customers can enjoy shopping with peace of mind. For details, please see our privacy policy here.
inquiry
If you have any questions about the online store, please feel free to contact us via the inquiry form or by phone.
Phone number: 0120-972-545 (weekdays 10:00-17:00 / excluding Saturdays, Sundays and holidays)
